Pricing options

All prices in USD

Frequently Asked Questions

Support and Consulting

  • How do I submit my support and consulting requests?

    Please refer to the instructions in the welcome email you received when you signed up.

  • What's included in my support plan?

    Your support plan includes responding to technical questions, providing design guidance and technical solutions, and remotely working on your project files.

  • What's NOT included in my support plan?

    The following tasks are not included in your support plans: signing or stamping designs, installing or modifying software, representing you with a third party such as a review agency, field visits, and inspections, etc. Refer to the online terms and conditions for more details.

  • Can you work with my version of software ?

    As an Autodesk Partner, we have access to most versions of software, dating back to 5 years.

  • What is your turnaround ?

    it depends on the scope of work. However, we typically deliver twice as faster as a typical in-house designer.

  • What collaboration platform do you accept ?

    We typically work with Dropbox and Google Drive. However, we can accommodate other platforms as well.

  • What is your preferred file format ?

    The best format to work with is a source drawing file like dwg. However, we can also work with other formats such as pdf and image files.

  • Do you provide client confidentiality?

    As a professional firm, Infratech understands the value of the information you are entrusting us with. Your data is 100% secure with us and our contract terms include a nondisclosure agreement.