Consulting and Support
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Support and Consulting
Please refer to the instructions in the welcome email you received when you signed up.
Your support plan includes responding to technical questions, providing design guidance and technical solutions, and remotely working on your project files.
The following tasks are not included in your support plans: signing or stamping designs, installing or modifying software, representing you with a third party such as a review agency, field visits, and inspections, etc. Refer to the online terms and conditions for more details.
As an Autodesk Partner, we have access to most versions of software, dating back to 5 years.
it depends on the scope of work. However, we typically deliver twice as faster as a typical in-house designer.
We typically work with Dropbox and Google Drive. However, we can accommodate other platforms as well.
The best format to work with is a source drawing file like dwg. However, we can also work with other formats such as pdf and image files.
As a professional firm, Infratech understands the value of the information you are entrusting us with. Your data is 100% secure with us and our contract terms include a nondisclosure agreement.